PRINT and SAVE: 35% Off Sitewide | Code: BIG35DEAL (Terms) PRINT and SAVE: 35% Off Sitewide | Code: BIG35DEAL (Terms)
ArtsCow > Privacy Policy


Effective Date: May 28, 2018 values the members of our website. Your privacy and trust are important to us. We know that you may be concerned about the personality identifiable information that we collect when you use our website and the services provided by our website. The purpose of this Privacy Policy is to describe the information that we collect from you, how we collect the information, and how we will handle with it after we collect it.'s goal is to protect your personal information no matter where that information is collected, transferred, or retained. By using the website you are accepting the practices described in this Privacy Policy. If you have any questions or comments with this Privacy Policy, please email us at:

Collection of Personal Information

Personal information we collected is used primarily for our own internal purposes, such as providing, maintaining, serving and enhancing the service and website of, fulfilling the request for information, producing the products, and shipping the products ordered, and providing the customer services to you. For example, if you are a kit designer, we will use the information you provide us to communicate with you, PayPal account information for the purpose of delivering your commission payment. If you sign up our newsletters, we will send information and promotions to the e-mail address that you have provded. We also collect non-personal information from you, such as your browser type, URLs, your ISP, operating system and your IP address. This information is strictly used for internal purposes and will not be disclosed to third party.

Connect by Facebook

We did not save any information from facebook, just link the facebook user id to your account on, To delete the link from facebook, click Here , then click "Remove" under Facebook User section

Data deletion

You can delete your personal data from our database by contacting us at Contact us

Use of Personal Information

Personal information provided to us may be transferred worldwide within or to third parties providing services to including but not limited to across borders, from our country or collective area to other countries or collective areas around the world. Some of the ways in which we will use the personal information provided to us include:

  1. to take, process or deliver your order, process or obtain payment or notify you of the status of your order;
  2. to provide it to industry and credit related organizations for security, credit or fraud prevention purposes;
  3. to provide you with effective customer service or technical support;
  4. to monitor service or purchasing;
  5. to provide you with service updates, announcements, and other product offerings;
  6. to send you, with your consent, newsletters or promotional emails or other promotional activities;
  7. to permit you to participate in online surveys and polls, assuming you voluntarily agree to provide such information in connection with these surveys and polls;
  8. to improve's website, the customers experience and any related products or services.

We will take reasonable steps to ensure any person or entity receiving personal information for the purposes described above, are obligated to protect the personal information on your behalf. We may contract with various third parties who help us provide, maintain and improve the services of our website. We also contract with several online partners to help manage, monitor and optimize our website and the services and to help us measure the effectiveness of our advertising, communications and how visitors use the our website. We will try our best efforts to prevent such third parties from disclosing your personal information.

Disclosure of Personal Information will disclose your personal information directly to you upon your request; provided, however, that we may reject all or part of your request when:

  1. the disclosure may harm life, the body, the property and the other rights of yourself or the third parties,
  2. the disclosure may lead the remarkable difficulties to the appropriate operation of our business or
  3. the disclosure may lead to a breach of other laws and regulations.

Generally speaking we do not disclose your information to third parties without your consent. We do reserve the right to do so if it is necessary to the operation and continued growth of our company or to protect the rights of others.

We may disclose your Personal Information to prevent an emergency, to protect or enforce our rights, to protect or enforce the rights of a third party, or as required by law (including, without limitation, to comply with a subpoena or court order). If you are a store seller, we may disclose your information to a third party that alleges you have infringed on their intellectual property rights through the products in your Store. Alternatively, if you allege that a seller has infringed on your intellectual property rights, we may disclose your information to that seller. also engages with other companies to provide services to us in connection with your transaction. We do use companies to process credit card payments, deliver packages, provide marketing aid, and analyze data. These organizations may have access to personal information as required to permit them to perform their obligations to us. In the event merges with another entity, is acquired by another entity, or enters into a business combination with another entity, may be required to disclose some or all of your personally identifiable information to that entity to continue serving you. is not in the business of selling, trading or renting personal information. We will not use or share your personally identifiable information with others except those individuals or entities which have a business relationship with

Cookies and Web Beacons

We may use "Cookies" and "Web Beacons". "Cookies" are small text files that are transferred to and from your computer's hard disk to our website. Most websites use cookies, to track your use of the services of, in order to provide you better personalized user experience, and to allow you to login and begin use the services automatically when you visit and re-visit our website. "Web Beacons" are used to monitor the behavior of the user visiting the website or receiving the email.

"Cookies" and "Web Beacons" used by and our store sellers are not linked to personal information. Some of our store sellers may use "Cookies" and "Web Beacons" in their store of We have no access to or control over these cookies and web beacons. This privacy policy covers the use of "Cookies" and "Web Beacons" by only, and does not cover the use of "Cookies" and "Web Beacons" by any other third parties, store sellers, or advertisers.

Children's Privacy

This site is not aimed to attract children and its objective is to not collect personal information from children. Anyone under the age of 13 should not use this website. We will delete any information in our database if we know originates from a child under the age of 13. For users aged between 13 and 17, the use of our website must be under their parents or legal guardian's supervision. If you have any questions regarding the personal information collected by us, please contact us at


Customers who buy through's system are shopping on a secure server which encrypts the customer's credit card information and passwords. uses a Secure Socket Layer (SSL) to encrypt your personal information and protect it from disclosure, destruction, modification, or use. We meet industry standards to protect your personal information. However, we cannot guarantee 100% security over the internet or methods of electronic storage.

Your Choice

You decide whether or not to provide your personal information to However, if you do not provide personal information you may be unable to make purchases, enlist services or access certain offers or options that may be of benefit to you. When you provide your information, we will offer you the choice of receiving further communications about special offers, product information, newsletters or other messages from us. You can unsubscribe to any of our newsletters or special promotional mail at anytime by emailing us at or via the unsubscribe link at the bottom of the emails.

Changes to this Privacy Policy may amend this Privacy Policy from time to time. We will notify you of such amendments or changes by updating the "Effective Date" at the top of this Privacy Policy.

Contact Information

If you would like to contact us with questions or comments concerning our Privacy Policy or if you feel your comment or concern has not been addressed to your satisfaction, please contact via email


Toll Free: 1-877-392-2666
Monday – Friday
9:00am – 6:00pm
(Hong Kong time zone)

Local/International: +852 2772 7500

Follow Us
sign up